- Shipping cost: Free shipping and no minimum spend
- Delivery time: 3 to 7 days within Australia. Up to 2 weeks for international
- Shipping destinations: NZ, USA, CAN, UK and all other major hubs
- Handling time: 2 to 3 business days
- Hours of operation: Monday to Friday, 8:30am to 5pm AEST
FAQ
Do you offer free shipping on all products?
Yep! We offer free standard shipping on all domestic and international orders. No hidden fees, no nasty surprises at checkout. Excellent for time-poor customers.
What is the return policy?
We have a 30 day return policy. To request a return, please contact us within 5 days of receiving your order by emailing info@everythingkeratin.com.
Do you ship to Po Box addresses?
For secure delivery, our courier requires a recipient to be present at the delivery address to sign for the package. Deliveries cannot be made to unattended addresses where it's a PO Box address.
What’s the 60 day money back guarantee?
Get the item you ordered or your money back within 60 days. We understand that unexpected shipping delays, customs processing, faulty items and other transit-related issues can occasionally occur and may be outside of your control.